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3 modules

Operations

The ambulance fleet, patient feedback and the outgoing message queue.

Illustration of hospital operations: an ambulance, a patient feedback rating and a queue of outgoing messages
Capabilities

What each module does

And which of today's plans include it.

Ambulance

The ambulance fleet and every call it answers.

  • Vehicles with driver details, shown as available, on a call or under maintenance
  • Calls dispatched to an available vehicle and closed when complete

Plans

  • Starter : not included
  • Professional : included

Feedback

Patient feedback collected, rated and answered.

  • Ratings and comments by service: outpatients, inpatients, pharmacy or laboratory
  • Anonymous feedback from walk-in patients
  • New, reviewed or resolved, with the hospital's response recorded

Plans

  • Starter : included
  • Professional : included

Messages

An outgoing message queue, ready for your SMS provider.

  • Reminders for upcoming appointments written to the queue in one step
  • See what is queued and what failed, and retry or cancel any message
  • Connecting your SMS provider is configuration, not development

Plans

  • Starter : not included
  • Professional : included

The other module groups

Each group is worth more beside the others: a prescription feeds the pharmacy, and a completed test raises its invoice.

Clinical

Patients, Appointments, Prescriptions, Vitals, OPD queue, Progress notes, Patient documents and Health ID and consent (ABHA, India only).

Inpatient

Admissions and drug chart, Wards and beds, Operation theatre and Birth and death records.

Pharmacy & stores

Pharmacy stock, Dispensing, Suppliers and purchasing and Equipment.

Finance

Billing and invoices, Insurance, Expenses, Reports and Analytics and revenue leakage.

People

Payroll and Duty roster and leave.

All modules

See Operations running

A walkthrough of these modules on screen, with your questions answered, and a straight answer on which plan covers what you need.